A common trend of many software developers releasing new programs is to also create a mobile app. Afterall, the number of users with smartphones is rising and demand for mobile versions of popular apps is at an all-time high. Google Drive is no different, and while it's not as functional as the browser version, it is catching up. Google has recently released an update to the mobile version of Drive that makes it even more functional.

The latest update to the Drive app for Android devices aims to make accessing your files and creating documents from your mobile device even easier, and Google delivers on that goal. Here is an overview of the changes introduced by Google.

An improved layout When you open the new version of Drive on your Android device you likely won't see much of a difference to the overall look. If you look at the top of the screen however you will notice that the top bar has been changed. You will now see (from left to right) :

1. Three vertical lines - Tapping these will bring up the side-bar with your different files including: My Drive, Starred, Recent, Offline, etc. If you use more than one account, you will see your account name at the top of the menu. Tapping on it will allow you to select the different Google accounts you have linked with your device. You can also get this menu up by placing your finger on the left side of the screen and swiping to the right.
2. The Drive icon - This part of the bar shows the file path. For example, if you have a folder on your Drive labeled 'Bills', and open it on your device you will see its name beside the Drive icon at the top. Tapping on the Drive icon will take you back to the home screen and if you have more than two folders open you will be able to select which folder to go back to.
3. A magnifying glass - Tapping this will allow you to search Drive for files.
4. Four squares - This is possibly the biggest change to Drive. Tapping these squares will change your files and folders into individual cards. Your folders will appear at the top of the screen and clicking on each will open each one and show the files in that folder as little cards. If you tap on a picture, you will be able to preview every file in that folder.
5. Three small vertical squares - Selecting this will open a drop-down menu with options including: Add new, Filter by, Settings and Help.

A new Information panel You will notice that each file and folder has an 'i' in a circle on the bottom right. Tap it and the file's information will pop up. This screen is the information screen and provides you with a preview of the file, who has access to it, and general information like size, as well as giving you the option to make it available offline. If you slide the tab from Off to On, you will be able to access the file without an Internet connection.

Download a copy If you want to download a copy of a picture, doc or other file you can now do so. Simply open the file and press the information button on the top of the screen. Press the three squares at the top-right of the window that opens and select Download a copy from the menu that drops down.

Your phone or tablet is now a scanner Google introduced a new feature to the mobile Drive app that enables you to scan documents using your device's camera. You can scan documents by pressing the three squares from any file, (note: This is where it will be uploaded, so pick where you want to upload the file first), select Add new followed by Scan. Your camera should turn on, so press the shutter button and Drive will scan the document and create a .pdf.

Combine this with the app's ability to print documents through the cloud via Google's Cloud Print and this app could be a valuable mobile scanner.

If you would like to learn more about Google Drive and how it can help your business, contact us for a chat.

'Note to self: Call Jane in the morning regarding Tuesday's conference call.' We've all made little mental notes like this, many of which we will forget about. Traditionally, we would write the reminder down on a sticky-note, or in a daytimer. But now, you can use your mobile device to record the note. If you have an Android tablet, there are some neat apps that can help store your thoughts and notes.

Here's three note apps that different users will find useful:

Google Keep For users who are integrated with Google; using Google Drive, Gmail, etc., Keep is a recently released note app that allows you to create notes and lists. You can also attach voice reminders, pictures and change the color of each note.

What separates this app from others is that it syncs your notes automatically with Google Drive, which means you can access, edit and manage the notes from any system. The mobile app looks great, as it follows Google's new 'clean' look with lots of white space. Notes are added to the main screen as thumbnails with the main content featured in the image. If you use Google's apps, this is a great addition that you will likely find useful. Free on Google Play.

OneNote Mobile If your office uses Microsoft Office, or Office 365, you may have already used OneNote. The mobile version lets you create notes and lists with bullet points, checkboxes, text and pictures. You can sync these notes with your SkyDrive account, or your Office 365 ID - they should both be the same ID - and have access to them on nearly every device including your desktop.

If you use OneNote on your desktop or browser, you will be able to view and open these notes using the mobile app and vice versa. Free for 500 notes on Google Play. If you want to create more than 500 notes, there is an in-app upgrade cost that varies depending on your account.

Evernote If you use multiple mobile and desktop platforms, or aren't picky about an app's integration with existing systems, Evernote should be right up your alley.

Like Google Keep, this app lets you create notes and lists, and also add voice reminders and pictures. The ability to search your notes for keywords is also included, which makes this app useful if you take a large quantity of notes.

The key distinguishing feature of this app is that it isn't just for one system. You can install versions on nearly every platform e.g., iOS, Windows Phone, BlackBerry, Windows, Mac, Linux, Chrome, Firefox, etc. And your notes will be synced as long as you have an Internet connection. This makes it perfect for the business owner who has a Windows PC in the office, an iPhone and an Android tablet. Free on Google Play.

These are just three potential note apps that you can use on your Android tablet. Do you use other ones? Let us know.

Tablets have become one of the must have tech gadgets. With the number of devices out there, you are practically spoiled for choice, especially if you chose to go with Android. These machines aren't cheap however, and you need to take steps to ensure they are secure. One of these steps is having a password, or pattern to unlock the device, one which you may forget.

If you forget the password or combination to unlock your Android tablet there are a number of steps you can take.

Before you forget your password As you probably know, Android is heavily integrated with Google. When you first turned on your tablet, you were likely asked to sign up for, or link, a Google account to your device. If you didn't you should do so as it will make unlocking your tablet easier if you forget the password or pattern.

You can assign an account by going to Settings and scrolling down to Accounts and selecting Add account. Press on Google and if you already have a Google account tap Existing and enter the relevant information. Pressing New will allow you to sign up for a new account.

Try, try again! If you enter your combination, but just can't remember it, try again another four times. You will be locked out for thirty seconds, then allowed to try again. During the countdown, you should see a button at the bottom of the screen saying Forgot Pattern? Tap this and enter your Google account information - email address and password. When you do, you should be taken into the tablet's password reset screen.

Buttons! On some tablets, there is a 'Safe Mode' that you can boot into. This should boot it into a simplified home screen with no access to apps, but access to settings, where you may be able to reset the screen lock. While this won't work on all devices, it's worth a try.

From the lock screen, press the Power button to get the on/off window. When this pops up, either press and hold the Power off (on the screen), or press and hold the physical button, and it should display an option to boot into safe mode.

On other Androids you may be given an option to Reboot. Try pressing on that for a few seconds and it should bring up the option to reboot into safe mode.

Last ditch effort! If the above tips still don't work, you have one final option: Factory reset.

Conducting a factory reset will completely wipe your tablet's memory, and return it the way it was when it came out of the factory. If your device has a removable memory card, it would be a good idea to turn it off and remove the card before resetting, as there is a chance the files stored on here will also be deleted.

Here's how to execute a factory reset:

1. Turn your tablet off and remove the SD card, if there is one.
2. Press and hold the combinations below until you feel the device vibrate:
   1. Power button + Volume up and down (if there is a physical Home button)
   2. Power button + Volume up + Home button (If there is a physical Home button)

You should either see the droid (green robot) with his stomach plate open, or the Android Recovery screen. If you see the droid, press the volume buttons until you see Recovery mode above his head, and tap the Power button. This should bring you to the Recovery screen.

From here, press volume down until Wipe data/factory reset is highlighted. Press the Power button and it should start the rest sequence.

Another option is to either bring it into the store where you bought it from, and see if they have a way to help, or you could contact us for assistance.

The tablet is arguably the most popular technical device of the past two years. There are currently two major tablet systems: iOS on the iPad, and Android. Android tablets are made by numerous manufacturers and are nearly a dime a dozen. One Android product line you hear about more than any other is Nexus. While most users know that Nexus exists many are unclear about what exactly it is.

To begin with, devices labeled with Nexus are Google branded phones and tablets made by different manufacturers that often come in different sizes. Below is a brief overview of the different types of Nexus devices, how they differ from other Android devices based on hardware and software, plus how to buy them.

Nexus devices As noted above: Nexus devices carry the Google brand. Flip one over and you will see the Google logo featured prominently on the back. What this means is that in countries like the US and Canada, the device is sold through Google's website. Google does not manufacture these devices, instead relying on companies like Samsung, Asus and LG to produce them.

There are currently three Nexus devices available from the Google store: The Nexus 4 - a 4-inch smartphone made by LG; Nexus 7 - a 7-inch tablet made by Asus; and the Nexus 10 - a 10-inch tablet made by Samsung. You can still find older devices like the Galaxy Nexus, Nexus S, etc. available from a variety of different cell providers.

Nexus hardware Google views the release of a specific Nexus device as what Android devices should be. This means they have near top-of-the-line components and are often considered high-end when they are released. It's easy to think of the them as the benchmark - hardware wise - for the other Android devices, up to a year after the release.

Because of the large number of manufacturers turning out Android tablets and phones, you can bet that any device, Nexus included, will soon be surpassed by another in a matter of months. However, most tablets are powerful enough that users often don't notice the difference, so there's really no need to worry about bigger and better with the Nexus - at least not for a year or two.

Nexus software Where the Nexus models excel is software. Google's Android OS is now in it's eleventh version, yet most users are still using devices with versions from 2011 and 2012. This fragmentation happens largely because manufacturers apply their own OS layout that needs to be updated when Google releases a new version of Android. This can take months.

Nexus machines receive OS updates a few days to a month after Google releases them. This means that for at least two years they will be running the latest version. These devices also don't have custom layouts, so you get a 'pure' Android experience, or as Google calls it 'Vanilla Android'.

In other words, if you want a device that runs the latest and greatest software and OS, Nexus is the way to go.

Buying a Nexus As Nexus devices are considered high-end, you might think that the devices come with a high-end cost too. That's not 100% true though. For example, the Nexus 7 tablet is sold at cost (USD$199 for the 8GB version). In comparison, the iPad Mini starts at over USD$300. In general, Nexus devices retail at an affordable cost for the intended market. If you are looking for a high-end Android tablet, the Nexus is one of the best value devices on the market.

That being said, if you have a set budget, and aren't worried about a device running the latest and greatest version of Android, you shouldn't feel pressured to get a Nexus. There are many Android devices out there that could meet your needs and budget. Not to mention that almost all apps on the Google Play store will run on a large variety of devices, so you can still access the same apps.

If you have your heart set on a Nexus then check out the Nexus store. For those who can't access this, many big electronics stores also offer the devices, often at the same price as the Google store. To learn more about Android and your business, why not give us a shout? We'll be happy to sit down and have a chat.

The year is over and looking back, 2012 was a good year for tablets, and mobile in general. Looking forward, 2013 is shaping up to see continued growth in tablet adoption. With this growth, it may be time to start looking into mobile advertising. While relatively new, mobile advertising is set to become one of the next major advertising mediums. The only question is: How do you get in on this?

One of the easiest ways to get in on the mobile advertising boom is through the use of mobile ad networks. There are over 150 available, serving more than 10 different niches. This will likely grow exponentially over the next few years as the demand for mobile marketing and the number of mobile devices continue to grow.

Sure, mobile advertising is the next big thing, but how do I figure out A. who the companies offering services are, and B. what companies offer what services? To help answer this question, mobyaffialiates has recently posted an infographic/map of which companies offer which form of mobile ad services.

This is an interesting infographic because you can click on the names of the companies to be taken to an overview of what each company does and the regions/areas they work in. It's definitely worth a look if your company is interested in launching a mobile advertising campaign. Some companies even offer ad development, so this could be your key to a successful campaign.

With the increasing number of Android tablets in use, it may be time to look into a more unique, (for now), form of advertising. If you'd like to learn more about mobile advertising, please contact us, as we may have a solution for you.

As we continue to see an increase in the number of tablets available, business owners and employees will naturally begin to buy them in hopes of using them for or at work. One thing users will usually do is transfer files from their computer to their device. This is most often done through a USB cord, but there may be a time when you don't have a cord and need a file. If you have an Android Tablet, there is a way to access files on your PC without a USB cable.

To wirelessly share files from your PC to your Android tablet without a cord, you can use the ES File Explorer File Management - available for free on the Google Play Store. This app does a lot more than allow you to share files from your PC, in fact it's main purpose is to access and maintain files on an Android device. There is a feature of this app which allows users to access files shared on their computer of a LAN - Local Area Network.

Here's how you can set this up: Note: The following steps are for computers running Windows 7.

Set up both devices

1. Download and install the app on your Android tablet. It can be downloaded from here.
2. Start the app on your device and go through the overview and brief tutorial.
3. Navigate to the folder on your computer you would like to share with your device. You can also create a new folder on the desktop for files you want to access on your device.
4. Right-click on the folder and select Add a network location.
5. Click Next and a screen will display your computer's IP address which you can jot down. If your computer is the only one on the network, there's no need to do this, but if you have more than one, it's a good idea to write this address down. It should look something like 192.168.1.107 - the IP will differ, depending on the network.
6. Set a Username and Password when you're given the option. Then click Finish. Note, if you don't set a username and password, anyone connected to the network will be able to access the folder.

Connect your Android device

1. Connect your Android device to the same Wi-Fi network the computer is connected to.
2. Select LAN in ES File Explorer on your Android device. It can be found by pressing the downward pointing blue arrow in the top-left side of the app.
3. Press Search on the app. It will search and display a list of devices currently connected to the LAN.
4. Tap the computer icon with the IP address that matches the one you jotted down above.
5. Enter the username and password you established earlier and select Connect.

Using ES to transfer/view files After you have connected, you can tap on the icon again and you will be able to see the folder(s) you selected to share. To copy a file from your computer to your device:

1. Tap and hold the file for a second or two to get a list of options.
2. Press Copy to copy the file.
3. Navigate to /sdcard/ - by flicking to the left/right on your device.
4. Select the folder where you would like to place the file, and press and hold for a second until the menu comes up.
5. Press Paste.

If you want to move a file from your Android tablet to your computer, you can navigate to it's location on the /sdcard/ section, then press and hold to select Copy and navigate to the LAN section. Select the folder, long-pressing on it and finally pick Paste.

There are many different apps out there that can help you integrate your Android tablet to your office. If you do choose to follow this method you should be aware that it may not be the most secure way to transfer files. It would be a good idea to contact us before you try this at the office, as we may have a solution for you that could make things even easier.

There are many tasks that mobile devices can help you with, some are better suited to smartphones while others are better suited to tablets. One of the more useful things a tablet can do is help you with mind mapping, which is a valuable tool that helps you visualize information and relations around one central topic. If you have an Android tablet there are some great apps available to help you do this.

Here are five apps for Android tablets that will help you with your mind mapping.

Connected Mind
Connected Mind, USD$3.00 on the Google Play store, is a full function mind mapping app that allows you to create maps using your finger to draw and edit branches and nodes. Each branch is randomly assigned different colors (which you can change) to help keep your map organized, and with 27 shapes you can create some pretty complex maps.

The good thing about this app is all maps are stored in the cloud and linked to your Google account. This means you can access the maps on any Android device, or even on Chrome with a Chrome extension. You can also share the map, as an image, to other apps like Gmail, WhatsApp, Google Drive, etc.

Mindjet for Android
This app is the Android version of the popular PC based mind mapping program Mindjet. With this app, you can create professional looking mind maps quickly and easily. At the bottom of the screen is a customization toolbar that allows you to customize category nodes, branches and sub categories to your heart’s content. Any mind map created on your tablet will sync with mindjet’s browser or computer based versions; you can take your mind maps anywhere.

As an added bonus, the app syncs with Dropbox and if you have the full version, Microsoft Office, SharePoint, Apple Mail and Yammer. The downside of this app is you do have to subscribe to use it. A Web based subscription is USD$15 a month, while the full version is USD$30 a month. The app on the Google Play store is free, but you will be asked to subscribe after 30 days.

Mindomo
Mindomo is an app that’s quite similar to Mindjet in that it’s easy to use to create professional looking mind maps. While it offers many of the same features, it also adds collaboration if you sign up for the paid subscription, giving you the ability to work on mind maps while offline. You can also embed images directly from your phone into the mind maps, with maps and images being synced to other versions when you’re connected to the Internet.

Mindomo has four pricing options: Free, which gives you three maps a month, Premium, Professional and Team. The cost for the three paid programs is USD$6.00, USD$15 and USD$29 a month, respectively. The Professional and Team versions give you the ability to collaborate with up to five guests and five users for the Team version.

iMindMap HD
If you have a creative streak in you, or love brilliant looking mind maps, this is the app for you. Backed by ThinkBuzan (the company started by Tony Buzan, the inventor of modern mind maps) you can create mind maps worthy of framing, while also storing them on ThinkBuzan’s cloud storage service. There’s more to this app than it being really, really, ridiculously good looking though. You can draw your own branches, embed Web links and pictures directly from your camera, open email attachments and export your maps as images. It also has a built in function that will help ensure a neat and tidy map.

You can have up to five maps on the free version, but can subscribe to ThinkBuzan Cloud for USD$20.99 for one year.

Simple Mind
If you are looking for a low-cost (USD$5.00), easy to use app, this is a great choice. You can create, edit and reorganize maps and that’s about it. The maps you produce look simple compared to some the other apps produce. While this may be a downer to some, simple mind maps often look great, and if done correctly, can look super professional.

If you’re interested in using mind mapping apps in your company, or for your Android device, please contact us, we can help you set up an app that will meet your needs.

As mobile devices become increasingly mainstream, hackers and scammers are starting to develop malware and other programs that target mobile platforms in the hopes of stealing information or making an easy buck. The quickest way to get these malicious programs onto mobile devices is by creating a program that imitates another program in the hope that people will be tricked into downloading it. A new scam targeted at Android users is doing just this.

In late June 2012, the mobile version of Firefox was released on the Google Play store. Some enterprising hackers have taken advantage of this and posted apps on a Russian website that are actually malware.

These apps are a form of the Boxer malware app. Boxer is an app that can be downloaded and installed on Android devices. When downloaded and opened, it will bring up a Rules page - the page that tells you what permissions the app needs to run - and asks you to accept it. This page contains one extra rule in small print: it gives the app permission to send and accept SMSs from paid services.

When the user hits Accept, an SMS will be sent to a number ending in 2855, 3855, 7151, or 8151 and the user is taken to a webpage to download the actual app, with a message saying the app has been activated.

What sets the Firefox version apart from other versions is that it doesn’t ask the user for permission to install or show the rules page. It installs and sends the SMS to the above numbers without the user knowing. The other difference is that this version sends the user to Google’s search page not the download page for the real app.

The interesting thing about Boxer malware is that it has appeared a number of times posing as different popular apps, suggesting there could be a trend developing. We highly recommend that you only download apps from approved sites like Google Play, and always look at the publisher of the app before downloading. If you have any questions regarding the security of your Android device, please contact us.

With the recent release of the Nexus 7 tablet, a powerful 7 inch tablet available at half the price of the iPad, many users are really starting to consider Android tablets as serious alternatives. Android tablets are made by different manufacturers but all run the Android OS. One of the main features of the OS is easy navigation with the use of a touch screen and various finger movements.

Here are the most common touch-screen motions that will have you navigating your Android tablet like a pro in no time. Note: these tips will work for most versions of Android but are optimized for Android 4 or higher - Ice Cream Sandwich and Jelly Bean.

Vertical scroll The vertical scroll is used to browse lists or websites. When you open a website or list that’s longer than the screen, you can scroll down by putting one finger on the screen and moving your finger away from your body. To scroll up you move your finger towards your body. If you want to scroll quickly, flick your finger up or down and lift it off the screen. The faster you flick, the further you will scroll. Tapping the screen will stop scrolling.

Horizontal scroll Horizontal scrolling is used to navigate your apps screen, turn a page in an e-book reader and to move to the different home screens. From the main home screen, place your finger on the screen and move it to the left or right to view your other home screens. If a website is too large for your screen, you can view more of it by using the same action. As with vertical scrolling, the quicker you move your finger, the faster you will scroll.

Zoom Some apps like Google Maps, Web browsers and document readers will allow you to zoom in to view the page or map better. To zoom in, place two fingers on the screen - most people place their fingers like you would on a keyboard - and move them apart. When you move your fingers apart, you should notice the screen zoom in e.g., in Google Maps, the map will zoom in to show a smaller section. To zoom out, or view more, place two fingers on the screen and bring them together. If you do this on a website, you’ll be able to see more of the site.

If the list, website, book or document you’re looking at doesn’t really scroll very far, try rotating your tablet to the left or right so you’re holding it more like a book. When you rotate the tablet, your screen should also rotate into Landscape mode, which makes your viewing area wider. Should your screen not rotate, open Settings and select Display. Locate Auto-rotate screen and tap it. If there is a checkmark in the box, it means your screen will auto-rotate. To learn more about your Android tablet, or if you have any questions, please contact us.

When it comes to your business on the Internet, reputation and a presence are everything. Customers expect you to be online, and many companies go to great lengths to establish and protect their reputation and image. Part of being online means that you will eventually have to deal with a complaint, and if you handle it wrong, you could see your reputation tarnished and customers disappear. To minimize the chance of this happening, it is a good idea to practice some reputation management.

Here are five reputation management practices you can employ to better manage your online brand.

1. Don't remove negative content If you see a negative comment or post online it may be your first impulse to delete it. This isn't necessarily advisable, as the main rule about the Internet is that nothing ever goes away. If you delete negative comments on a regular basis, customers could notice and this may lead to them losing trust in your company and ultimately, to lost sales.

What you should be doing is replying instead and encouraging any users who complain online or make criticizing posts to contact you directly, or through a more private medium like email. That being said, if you see malicious posts or content that is posted just to incite a negative reaction (trolling), there is nothing wrong in deleting. Just make sure to acknowledge this by posting a warning that states something along the lines of: "Please note, malicious content will be deleted."

2. Address complaints promptly You should have someone monitoring your online platforms for complaints or negative feedback, so that you can respond promptly. This will also show customers that you actually use your platforms and are willing to engage. If you do not take steps to address negative material, you could be sending the message that you don't care enough about customers, which could drive them away.

3. Provide people with a place to complain Being proactive is important when it comes to reputation management. Instead of waiting for complaints to be posted on various review sites, blogs or even social media, which are all out of your control, why not provide a place that you can control, for all types of feedback.

Having an easy to see form, forum or other similar area on your website, where customers can interact with you, could go a long way in helping limit where complaints pop up. If you are in control then you're more likely to see complaints sooner and better able to answer them quickly too.

4. Ensure colleagues and staff are all on the same page Two things that turn almost customers off of a brand are a company that isn't organized and being told different things by different people within the same company. If you have more than one staff member managing your online reputation you need to ensure everyone is on the same page. If a client asks a question they should get one answer and if there is a complaint there should be one response or person handling it.

It is a good idea to establish how to deal with complaints, who will deal with them and when they will be dealt with, and communicate this with all staff, not just those handling your online presence. A unified procedure could go a long way in minimizing the harm negative feedback can cause.

5. Monitor online activity We don't mean monitor the activity of your employees, we mean take a look at the different communication channels used by your customers and the public at large. If your business relies on reviews, simply monitoring your own profiles and website isn't enough. Many customers complain on review sites like Yelp, Ripoff Report, or their own blogs. Taking time to search for, and browse these sites could help you gauge the general perception of your company. If you see an increasing number of negative reviews for example, you know it is time to look at what needs to be improved.

Having a well managed online reputation won't guarantee new customers will come flooding in the door, but it can help decrease customers from going out the door, taking valuable sales with them. If you would like to learn more about reputation management please contact us today.